This policy explains what personal data VINPulse collects, why we collect it, how we use and protect it, and the rights you have over it under UK data protection law.
Last updated: 18 June 2026VINPulse UK Ltd ("we", "us", "our") is committed to protecting your privacy. We only collect the personal data we need to provide our vehicle history service, we are clear about how we use it, and we never sell it. This policy tells you exactly how we handle your information and how to exercise your rights.
VINPulse UK Ltd is the "data controller" responsible for your personal data. That means we decide how and why it is processed.
This policy applies to personal data we collect when you visit our website, run a vehicle search, place an order, or contact us. It does not cover any third-party websites we link to — each has its own privacy policy, and we are not responsible for them.
Depending on how you use the Service, we may collect:
We only use your personal data where the law allows us to. Under UK GDPR, the lawful bases we rely on are set out below.
| What we do | Why | Lawful basis |
|---|---|---|
| Generate and deliver your report | To provide the service you paid for | Performance of a contract |
| Take and confirm payment | To process your order and prevent fraud | Contract / legitimate interests |
| Respond to your enquiries | To give you support | Legitimate interests |
| Improve and secure the site | To keep the service working, safe and relevant | Legitimate interests |
| Send marketing (if opted in) | To tell you about offers or updates | Consent |
| Meet our legal duties | Tax, accounting and responding to lawful requests | Legal obligation |
Where we rely on legitimate interests, we have considered your rights and interests and only proceed where ours do not override them.
A vehicle history report concerns a vehicle, not a person. Reports summarise records such as MOT history, mileage, finance and write-off markers, and counts of previous keepers — they are not designed to identify or reveal the personal details of past owners. You must use any information in a report lawfully and only for the purposes permitted in our Terms of Service.
We will only send you marketing if you have asked us to or where the law otherwise allows it. You can opt out at any time using the unsubscribe link in any marketing email, or by emailing us. Opting out of marketing does not stop service messages about an order you have placed.
Some of our service providers may process data outside the UK. Where that happens, we make sure appropriate safeguards are in place — such as the UK International Data Transfer Agreement, the EU Standard Contractual Clauses with the UK Addendum, or transfers to countries the UK government has deemed adequate — so your data receives an equivalent level of protection.
We keep personal data only for as long as we need it for the purposes set out in this policy, and to meet our legal and accounting obligations. In practice:
When data is no longer needed, we securely delete or anonymise it.
We use appropriate technical and organisational measures to keep your data secure, including encrypted (SSL/TLS) connections across the site and checkout, restricted access to personal data, and trusted, security-conscious service providers. No system is completely secure, but we work to protect your information and to respond promptly to any incident.
Under UK data protection law you have the right to:
To exercise any of these rights, email us at support@vinpulse.co.uk. We will respond within the time limits set by law (usually one month) and we will not charge a fee except where the law permits.
Our service is intended for people aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
We may update this policy from time to time to reflect changes in how we operate or in the law. The current version is always the one published on this page, with the "last updated" date shown above. Where changes are significant, we will take reasonable steps to bring them to your attention.
If you have any questions about this policy or how we handle your data, contact us at support@vinpulse.co.uk or via our contact page.
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), if you are unhappy with how we have handled your data. We would, however, appreciate the chance to address your concerns first.
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